Hauora Waikato is a kaupapa Māori organisation which provides secondary level community based mental health services. We are a free service. In the Waikato, our signature whakatauki – “He piko, he taniwha, he piko, he taniwha” - and its translation - “At every bend, is a leader” – represents the correlation between people and resource and the ceaseless, perpetual connection between the Waikato people and our river.
All general mental health service provision business units.
Te Aka Kura Tamariki me Rangatahi
Te Aka Toro Early Intervention
Te Aka Toi Adult Community
Nga Kupenga Aroha Maternal Mental Health
Te Aka Rito Intensive Clinical Support
Operations Management and Infrastructure Support out-purchased via Service Level Agreement from Ngaakau Tapatahi Trust Board.
Governance
The organisation is a charitable entity, with 7 board members whose backgrounds and skills cover clinicians, social work, legal, and accounting skills and experience.
Chief Executive Officer
[email protected]
Chief Operating Officer
[email protected]
Executive Officer
[email protected]
[email protected]
Clinical Contact
[email protected]
Kaumatua and Whaea
[email protected]
Board Chairman
[email protected]
Complaints Suggestions & Compliments
Hauora Waikato is committed to providing an experience of the highest possible quality.
To improve our service to you, we welcome your feedback. To comment on our service, to complain or to discuss problems or concerns you can contact us;
Hauora Waikato - 07 839 5146 - [email protected]
You can contact us yourself, or a whanau family member or someone else such as a friend can do this for you.
PLEASE NOTE this will in no way adversely affect the quality of care you receive from Hauora Waikato either now or in the future.
When you use a health or disability service in New Zealand, you have the protection of a Code of Rights. The Code of Health and Disability Services Consumers' Rights provides the following 10 rights:
Right 1: The right to be treated with respect.
Right 2: The right to freedom from discrimination, coercion, harassment, and exploitation.
Right 3: The right to dignity and independence.
Right 4: The right to services of an appropriate standard.
Right 5: The right to effective communication.
Right 6: The right to be fully informed.
Right 7: The right to make an informed choice and give informed consent.
Right 8: The right to support.
Right 9: Rights in respect of teaching or research.
Right 10: The right to complain.
How to make a complaint
www.hdc.org.nz/making-a-complaint
